EXCHANGE & REFUND POLICY
- Strictly no exchange/refund after payment is made.
- Although preorder items take 10-15 days, no refund can be made if the waiting time is longer than the stated period.
- All items will be quality check before send out. If items are still received with defect, kindly contact us within 7 days upon received.
- As stocks come in bulk, do note that there may be minor defects or stains. We are sorry to inform that we cannot provide exchange/refund for slight defects (less that 0.5cm).
- We do not accept returns / exchange if the items you receive did not look good on you or that you do not like the item.
- If you received the wrong item / size, we will provide you an exchange with the correct item. Postage fee will be covered by Modimuse Fashion.
- Items exchanged or returned should be in original state as received. Kindly contact us within 7 days upon received for size exchange.
- As our items are mostly preorder, the item you ordered might be discontinued we will then proceed with refund / exchange with other items.
- Item must be returned by using courier with tracking number.
- SALE ITEM are strictly non refundable / exchangeable.
- We reserve the right to reject any returns / exchange if deemed inappropriate.
- Contact us here and provide details to proceed with exchange / refund.